Privacy Policy

Last updated: March 15, 2025

1. Information we collect

At Royal Balloons (Cappadociaroyalballoons) we collect the following personal data when you interact with our B2B portal:

  • Form data: name, position, institution or company name, email address, phone number, and message sent through our quotation or contact forms.
  • Technical data: IP address, browser type, operating system, pages visited, and session duration, collected through cookies and analytics technologies.
  • Communication data: correspondence records when you contact us by email or phone.

2. Purpose of processing

Your data is processed exclusively to:

  • Manage and respond to quotation requests for exploration projects and aeronautical equipment.
  • Provide technical and commercial support to telecommunications agencies and geological institutes.
  • Improve our services through analysis of website usage.
  • Comply with applicable legal and regulatory obligations in Argentina.

3. Cookies and tracking technologies

We use first-party and third-party cookies (Google Analytics) to analyze site traffic and understand how visitors use our portal. You can configure your browser to reject all cookies or to alert you when a cookie is sent. However, some site features may not function properly if you disable cookies.

4. Legal basis for processing

The processing of your data is based on your explicit consent when submitting a form, as well as our company's legitimate interest in managing B2B business relationships and complying with applicable data protection regulations (Argentina's Personal Data Protection Law 25.326 and, where applicable, the EU General Data Protection Regulation).

5. Storage and retention

We retain your personal data for as long as necessary to fulfill the purposes described, and for a maximum of 5 years after your last interaction, unless the law requires a longer period. Once this period expires, the data is securely deleted.

6. Transfer to third parties

We do not sell or rent your personal data. We may share information with trusted service providers acting as data processors (hosting, email platform, analytics tools), always under confidentiality agreements and in compliance with current legislation.

7. User rights

You have the right to:

  • Access the personal data we process about you.
  • Request the rectification of inaccurate data.
  • Request the deletion of your data when it is no longer necessary.
  • Restrict or object to processing in certain circumstances.
  • Withdraw your consent at any time, without affecting the lawfulness of processing carried out prior to withdrawal.
  • Request the portability of your data to another controller.

To exercise these rights, send us an email at info@cappadociaroyalballoons.com or a letter to our postal address: Prado 15 26 B. We will respond to your request within a maximum of 30 days.

8. Data security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or destruction, including SSL encryption, firewalls, and restricted access controls.

9. Statement against misinformation

Royal Balloons is committed to the transparency and truthfulness of all information published on this site. We do not make misleading claims, create false urgency, use fictitious testimonials or endorsements, or present ourselves as official affiliates of brands or institutions without proper authorization. Any result or benefit mentioned in our content is based on verifiable technical data and does not constitute a guarantee of results for third parties.

10. Contact

If you have questions about this privacy policy or wish to exercise your rights, you can contact us at:

Royal Balloons – Cappadociaroyalballoons
Prado 15 26 B
Phone: (68)5576-2380
Email: info@cappadociaroyalballoons.com
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